Refund policy

Effective October 18, 2026

We want you to be happy with Pro.

Cancel any time

You can cancel your subscription from your account page. You keep Pro until the end of the period you've paid for, and you won't be charged again.

Refunds

If you're not satisfied, email support@testprepexam.com within 7 days of your first Pro payment and we'll refund it. Renewal payments are generally not refunded, but contact us if something went wrong and we'll make it right.

How refunds are paid

Refunds go back to the original payment method through Stripe, usually within 5–10 business days.